Last Revised: 10/10/2022
Definitions Specific to this Policy
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include publicly available information obtained from government records, deidentified or aggregated consumer information that cannot be reconstructed to identify you, or certain information governed by existing federal laws.
“Sale” or “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by us to another business or a third party for monetary or other valuable consideration.
“Service Provider” means for-profit entity that processes information on our behalf and to which we disclose Personal Information for a business purpose pursuant to a written contract.
“Third Party” means a person or entity, other than a Service Provider, that collects Personal Information on our behalf or receives it from us.
The Personal Information We Collect and Disclose
The chart below shows the categories of Personal Information we collect; examples of the type of Personal Information in each category; the types of sources from which each category of Personal Information is collected; the business purpose(s) for which that category of Personal Information is collected; and the types of third parties with whom that category of Personal Information is shared. As this chart shows, we disclose certain Personal Information to Service Providers and third parties for business and commercial purposes. We do not sell the personal information of minors under 16 years old without affirmative authorization. This information covers the past 12 months.
Categories of Personal Information
Description or Examples
Sources of Personal Information
Billing / Shipping: Street Address, City, Country, State/Province, Zip/Postal Code, Phone Number, Email, First Name, Last Name, IP address
From you when you submit a new online or offline account creation request; when you manage your address book; when you manage your employee logins / customers;
To register you for an online account; to send you relevant email communications; to estimate sales tax on orders; to estimate shipping costs on orders; to fulfill your order; to assign a salesperson and account manager; to phone you regarding your account
Disclosed to a sales and use tax compliance provider; with an email marketing provider; with a small parcel / LTL freight providers.
Resale Certificate Number, Credit / Debit Card: Number, Expiration Month & Year, CCV Code, Name on Account, Bank Name, Routing Number, Account Number, Account Type.
From you when you place an order; when you manage your account payment options; when you authorize an invoice payment;
To process and fulfill your order; to exempt you from sales tax; to apply payments to your account.
Disclosed to an electronic check / credit card payment processor (Encrypted and PCI Compliant); to a sales and use tax compliance provider;
Product Name, SKU, Price, Quantity, Merchandise Total, Shipping Method, Payment Terms, Order Total, Purchase Order Number.
From you when you place an order via your online account; when you issue a purchase order.
To process and fulfill your order; to invoice your order; to manage your account.
Not shared with or sold to a third-party recipient(s); For internal use only.
Login History, Online Status, Search History, Browsing History, Shopping Cart Activity
From you when you log in; when you search / browse products;
To suggest products; to persist your shopping cart and wish list
Disclosed to a digital marketing and content management provider; to a web analytics service.
We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first providing you with notice.
Access to Your Personal Information
You have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if that is the case.
- If you would like to request the (1) specific pieces and categories of Personal Information we collected about you; (2) the categories of sources from which Personal Information was collected; (3) the business or commercial purpose for which Personal Information was collected, and if sold, the business purpose for such sale; (4) the categories of Personal Information we sold or disclosed; and (5) the categories of third parties with which we shared Personal Information, email firstname.lastname@example.org .
Deletion of Your Personal Information
You have the right to request that we delete certain Personal Information that we have collected. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.
- If you would like to request that we delete your Personal Information pursuant to the requirements of the CCPA, email email@example.com.
Right to Opt-Out
You have the right to request that we not sell Personal Information that we have collected. If you exercise that right, please note that pursuant to the CCPA we may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, we will provide you with the necessary instructions.
- If you would like to request that we not sell your Personal Information pursuant to the requirements of the CCPA, email firstname.lastname@example.org.
- If you use an authorized agent to submit your request to opt-out, we will request that the agent provide us with proof that the agent has been authorized by you to act on your behalf. The CCPA requires you to provide the authorized agent written permission to exercise your rights under the CCPA.
If you opt-out of the sale of your Personal Information, we will wait at least 12 months before asking you if we may sell your Personal Information.
You have the right to opt-in to the sale of your Personal Information after you have opted out. If you would like to opt-in to the sale of your Personal Information, email email@example.com. Opting-in is a two-step process in which you will first clearly request to opt-in, and then separately confirm that choice.
You may designate an authorized agent to exercise your rights under the CCPA on your behalf.
Pursuant to the CCPA:
- Only an individual with power of attorney, or a business entity or natural person registered with the California Secretary of State may act as an authorized agent.
- We may require that you or the authorized agent do the following:
Provide proof of your signed written permission for the authorized agent to submit a request on your behalf – We may deny a request from an authorized agent on your behalf if the authorized agent does not submit proof that he, she, or it has been authorized by you to act on your behalf if we request such proof, as permitted by the CCPA.
Verify your identity with us directly – This does not apply if you have provided a valid power of attorney to the authorized agent.
Personal Information of Minors
Our websites and mobile applications are not intended for children or minors under 16 years old. Accordingly, we do not store information from minors under 16 years old. If you believe that a child has submitted Personal Information to us, please contact us at firstname.lastname@example.org.
Additional California Privacy Rights
California Civil Code Section § 1798.83 permits users of our website who are California residents to request certain information regarding our disclosure of personal information to other parties for their direct marketing purposes. To make such a request, please send an email to email@example.com with the subject “Shine the Light Request.”